Privacy Policy

1. Introduction

Formstar (referred to as "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in accordance with South African law, specifically the Protection of Personal Information Act (POPIA).

2. Data We Collect

We collect the following personal information to provide our services:

• Personal Details: Full names, ID numbers, contact information (email, phone, address).
• Professional Data: Employment history, education qualifications, skills, and CV content.
• Uploaded Documents: Digital copies of IDs, certificates, and existing resumes.
• Payment Information: Processed securely via our payment provider (Paystack). We do not store full credit card details.

3. Why We Collect Data

Your information is used exclusively for:

• Generating and optimizing professional CVs.
• Preparing official application forms (e.g., Z83).
• Providing assisted submission services to government departments.
• Communicating updates regarding your application status.

4. Data Storage & Protection

All documents and data are stored on secure servers with encryption. Access is restricted to authorized personnel required to process your applications. We use industry-standard security protocols to prevent unauthorized access or disclosure.

5. Your Rights (POPIA)

Under POPIA, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information from our system.
• Object to the processing of your personal information.